Full Refund Guarantee

Commitment to Transparency: Addressing Unforeseen Circumstances and Ensuring Your Peace of Mind with CTC Internimex JSC

At CTC Internimex JSC, we are deeply committed to providing reliable and timely service. However, we also recognize that unforeseen global events, such as pandemics, conflicts, or natural disasters, can occasionally disrupt international trade and potentially impact our ability to fulfill your order precisely on schedule. In such circumstances, we prioritize clear communication and fair solutions.

Proactive Communication in the Face of Unforeseen Events

Should any such unforeseen events arise that may prevent us from fulfilling your order within the agreed-upon timeframe, CTC Internimex JSC will proactively reach out to you immediately. Our priority is to keep you informed about the situation and discuss potential alternative arrangements to mitigate any inconvenience.

We believe in open and honest communication. Our team will work closely with you to explore all available options, which may include:

• Adjusted Timelines: Providing realistic revised delivery schedules based on the impact of the unforeseen event.
• Alternative Sourcing (if applicable): Exploring alternative sourcing or production methods to expedite your order.
• Modified Specifications (with your agreement): Discussing potential minor adjustments to the order that could facilitate faster fulfillment without compromising quality.

Our goal is to find a mutually agreeable solution that minimizes disruption to your business.

Your Protection: Our Commitment to a Full Refund When Necessary

We understand that in some unavoidable situations, finding a suitable alternative arrangement may not be possible. In such instances, CTC Internimex JSC is committed to ensuring your financial security. As clearly outlined in our contract, if we cannot find a solution that works for you, we will promptly issue a full refund of any payments made.

This commitment reflects our dedication to fair business practices and our understanding of the importance of your investment.

Transparent Refund Process: Important Information Regarding Processing Time

While we will initiate the full refund process immediately upon reaching an agreement, we kindly request your understanding that the refund processing time may vary depending on your bank's internal procedures and international transaction processing times. We will provide you with confirmation of the refund initiation from our end and will be available to assist with any necessary documentation required by your bank.

Partner with Confidence: Transparency and Reliability with CTC Internimex JSC

At CTC Internimex JSC, we strive to build long-term partnerships based on trust and transparency. Our commitment to proactive communication and our clear policy regarding unforeseen events and refunds are integral to this philosophy. You can partner with us with confidence, knowing that we are dedicated to your satisfaction and will always act with integrity and fairness, even in challenging circumstances.

Choose CTC Internimex JSC for a reliable partnership built on transparency and a commitment to your peace of mind.